Check in is from 2pm in the Bistro, located inside the hotel.Check out is 10am. Upon check out, please leave your key in the room and lock your door behind you.Late check out may incur additional charges.Note: Late check out is dependent on availability. Please speak to management upon arrival to discuss.

Hotel Free Wifi – Password Hotel101

Need assistance after hours? A Manager is onsite from 10am – 12am daily.Outside of these hours there is no after hours contact.

There is no laundry located onsite.Laundromat is located in Evans St, South Mackay.

All rooms are non-smoking rooms.Fire alarms may be triggered. Emergency call outs due to smoking in rooms incur a free from $100 to be charged to hotel guests.

Let’s be eco-friendly together – here’s how you can help!When you leave the room please turn off the lights, TV and aircon.A towel on rail = im happy to reuseA towel on floor = please i would like a new oneOur rooms are serviced daily from 10am.Please note, beds will not be made if personal items are placed on the beds.

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Check out some of the best attractions Mackay has to offer.View here!!

A Coles Supermarket is located in Sydney St Markets, Gorden StAlso a small 3 minute walk away is Central Shopping Centre, located on Mangrove Rd, Mackay.